Frequently Asked Questions

Frequently Asked Questions

Have some questions about all the fun you can have at Six Flags St. Louis? Well, you've come to the right place. Here's a list of some of the most common questions we hear from our guests. Take a look and see if you find what you're looking for.

Questions about the park's transition to new management?
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General Information

Where can I get a map of the park?

Our park map is available online.

View Park Map

When does the park open?

Click here for the operating calendar.

View Operating Calendar

What types of jobs does Six Flags St. Louis offer and how do I apply?

Six Flags St. Louis has positions in various departments, and you may find this information and apply online.

View Jobs

What kinds of food does the park have?

From hamburgers and fries to chicken or pizza, there are eateries for every taste conveniently located throughout the park. Salads are available, plus delicious treats such as funnel cakes and ice cream. Six Flags St. Louis proudly serves Coca-Cola products throughout the park for your enjoyment as well. Check out our food listing page.

View Dining Page

What is the mailing address and phone number?

Six Flags St. Louis

P. O. Box 60

Eureka, MO 63025

636-938-5300

What if I don’t like roller coasters? Are there other things to do?

There are over 45 rides and attractions at Six Flags St. Louis and Hurricane Harbor which offers a great variety of activity level depending on preference. We also host different shows throughout the year!

What are the operating hours?

For more information, see our park calendar.

View Park Calendar

What are the current ticket prices?

Six Flags St. Louis offers a variety of ticket combinations. See our tickets page for information and prices on daily admission, season passes and other options.

View Ticket Page

Does Six Flags St. Louis have live shows?

Nothing provides more lasting memories than a great show, especially when shared with friends and family. That’s why, in addition to the most thrilling rides on the planet, you’ll find a wide variety of top-shelf entertainment right here at the park. From Shows, to Characters, this is the kind of entertainment you’ll be talking about for years to come. For shows, please visit our entertainment page or event page.

View Entertainment Page

Can I bring my selfie stick or monopod into the park?

Selfie sticks, monopods, and similar items are not allowed inside Six Flags St. Louis.

How do I get information about Six Flags St. Louis?

You may visit the various pages on the website to find information on all of our rides, shows and attractions.

Park Information

What is Six Flags St. Louis’s alcoholic beverage policy?

No alcoholic beverages are allowed to be brought into Six Flags St. Louis. Alcoholic beverages purchased in the park may not leave the premises. Excessive consumption of alcohol is cause for ejection from the park without refund. No one under age 21 is permitted to consume alcoholic beverages and proper identification is required to purchase and/or consume alcoholic beverages at Six Flags St. Louis. Guests are prohibited from taking beer purchased in the park out through the front gate.

What happens if it rains?

The park contains all types of activities, many of which are not dependent upon good weather, including indoor shows, games and arcades. While some rides and shows may close due to rain or wind, these rides and shows are opened as soon as the weather clears. Refunds and rainchecks are not offered.

What happens if I lose something while at the park?

Claim or report your lost items at the Rentals office located at the front of the Park, next to the Front Mall Lockers and the Front Gate. Ride attendants cannot be responsible for articles left on platforms. Please secure all loose articles before boarding a ride. Six Flags St. Louis is not responsible for any lost, stolen, or broken items. Items will be retrieved from ride areas when the park closes and kept at Lost & Found for seven days. You may also fill out the form on our Lost & Found page.

My family will be visiting. What can we all do together?

There are plenty of rides and activities your family can enjoy together while visiting Six Flags St. Louis. Grab a park map and show guide when you first arrive or download the Enchanted Parks mobile app! We have additional ideas and tips for families on our family fun page.

Tips for Family Fun
Over the years, we’ve learned a thing or two about making the most of a day at Six Flags St. Louis. These tips will help ensure that you have a fun and memorable experience.

  • Download our mobile app to review rides, restaurants, and the show schedule before your visit. Use our chat function on the website to get questions answered quickly!
  • Plan to visit when attendance is lightest. Best bets: Spring weekends, summer weekdays, and early Fright Fest weekends.
  • Bring a jacket or sweatshirt for cool mornings and evenings.
  • Six Flags St. Louis is a smoke-free facility. Smoking is allowed in designated smoking areas only.
  • Arrange a meeting place and time, in case your party becomes separated.
  • Stop by Guest Relations for stroller or wheelchair rentals. They are provided on a first-come, first-served basis, so plan to arrive early.
  • Review the park map to familiarize yourself with the park’s layout and help plan your day.
  • Plan to start your day at attractions furthest from the main entrance. To avoid longer waits, plan to visit the most popular rides when the park first opens, or after 5 p.m.
  • To save time, eat at non-traditional lunch and dinner hours.
  • Make sure children feel comfortable with a ride before they board.
  • Save time in Hurricane Harbor and arrive early or book a private cabana online before your visit.

May I bring my own food and beverages into Six Flags St. Louis?

No outside food, beverages or coolers are allowed to be brought into Six Flags St. Louis. However, exceptions are made for Guests with special dietary needs to include food allergies and baby food/formula. Guest should contact Park Security or Guest Relations when they arrive at the Park for approval to bring in special dietary foods. The special dietary food containers will be marked and dated to clearly show that they have been approved for entry into the park. Please note: grilling and/or open flames are strictly prohibited on park property (including the parking lot).

Is there a place to store my belongings inside the park?

Electronic, PIN code access lockers are available for rent in the Main Gate area and around the theme and water park. Lockers are subject to availability. Water park lockers close when Hurricane Harbor closes, which is before the theme park. All items must be removed at this time.

Is smoking permitted in the park?

Six Flags St. Louis is smoke-free, so smoking is permitted in the designated area only, outside the front gate. E-cigarettes may only be used in the designated smoking area. Please refer to park signs for the designated smoking area or ask a staff member.

How do I re-enter the park if I have to leave for some reason?

Guests who leave the park will require a hand stamp upon exiting if they plan to return. Must show hand stamp and ticket or pass available for scanning at re-entry.

Does Six Flags St. Louis have a dress code?

In keeping with our family-friendly atmosphere, and for health and safety reasons, Six Flags St. Louis strictly enforces a dress code. Proper attire must be worn in the park at all times, including shirts and appropriate footwear. Clothing with rude, vulgar or offensive language or graphics is not permitted at any time (shirts cannot be turned inside out as a solution). Bathing suits may be worn only in the water park area. Park admission may be denied if clothing is deemed by management to be inappropriate.

Do you rent strollers and wheelchairs?

A limited number of strollers, wheelchairs, and electronic conveyance vehicles may be rented inside the park to the left after front gate entry next to the lockers. They are provided on a first-come, first-serve basis, so plan to arrive early.

Do you have any suggestions if our party gets separated?

Arrange a meeting place and time should your party become separated. Although we are unable to page for separated party members, messages can be left for them at Lost Parents and Guest Relations. We have a Lost Parents Center where our employees will take children who have been separated from their family or group.

Are pets permitted at Six Flags St. Louis?

Pets are not permitted in the park, with the exception of service animals. Daily kennel facilities are a free service provided to our Guests. Park-a-Pet is located in the parking lot area, just past Toll Plaza.

Are laser pointers permitted at Six Flags St. Louis?

For the safety of our Guests and employees, laser pointers are not permitted.

Attraction Information

What ride restrictions are there?

Typical safety restrictions include height requirements, health and safety advisories, and accessibility guidelines. These restrictions are listed on the specific ride pages throughout our Web site, and on signs posted at each ride.

View Ride Page

What is your loose article policy?

Loose articles are not permitted on most rides and should be left with non-riders or secured in lockers. Six Flags St. Louis and its employees are not responsible for lost or stolen items. Loose articles of any kind (including but not limited to purses, backpacks, and beverage containers) may not be taken past the queue entrance and cannot be left on the load/unload platform of the following rides: Pandemonium; BATMAN The Ride; American Thunder; The Boss, and Mine Train. Cell phones, pagers, or other small items must be secured in cargo pockets, zippered jacket pockets, or waist packs. All loose articles which cannot be secured must be left in a locker or with a non-rider prior to entering the queue line.

What is Six Flags St. Louis’s oldest existing roller coaster?

The Runaway Mine Train opened in 1971.

What is considered exceptional size where rides are concerned?

Safety is our number one priority. Guests with certain body proportions, height and/or weight may not be able to participate on certain rides if the safety restraints will not operate as designed. Specific ride information is available at the ride and at Guest Relations.

What are the height requirements for the roller coasters?

The height requirements vary for each roller coaster. The requirements are listed on the specific ride pages on our website, in the Park Map & Guide you receive at the park, as well as at each ride and are subject to change at any time for your safety.

View Ride Page

Some rides require that a child be accompanied by an adult or responsible person. How are these defined?

Please refer to specific guidelines posted at the entrance of every ride.

How tall is Six Flags St. Louis’s tallest roller coaster?

The Boss – 122 feet, Batman The Ride – 105 feet, Ninja – 110 feet, Mr. Freeze – 226 feet, Pandemonium – 52.5 feet, Screamin' Eagle – 110 feet, Boomerang – 125 feet

How many roller coasters does Six Flags St. Louis have?

A total of ten roller coasters are located in the theme park. BATMAN: The Ride, Boomerang, Fireball, Screamin’ Eagle, The Boss, Ninja, MR. FREEZE: Reverse Blast, Pandemonium, American Thunder, and River King Mine Train. Check out the All Rides page of this site for a complete list of rides.

View All Rides

How many rides does Six Flags St. Louis have?

A total of 32 rides are located in the theme park and nine water attractions in Hurricane Harbor.

View All Rides

How fast is Six Flags St. Louis’s fastest roller coaster?

Mr. Freeze – 70 mph, The Boss – 66.3 mph, Ninja – 65 mph, Screamin' Eagle – 62 mph, American Thunder – 50 mph, Batman The Ride – 50 mph, Pandemonium – 31 mph, Boomerang – 50 mph

Are there rides for small children to enjoy?

Six Flags St. Louis is home to some of the most exciting family rides that your pint-sized ones will enjoy!

Are there restrictions for guests with prosthetic devices?

There are restrictions on certain rides, depending on the prosthetic device. Please visit Guest Relations to pick up our ADA Guide.

Are there restrictions for guests with casts?

Restrictions regarding casts vary by ride and attraction. For information specific to the rides and attractions, please refer to the Safety and Accessibility Guide. The Safety and Accessibility Guide is available online or you may pick a copy up at Guest Relations.

Trip Planning

What is the weather like?

The weather varies on a daily basis. We recommend you bring a jacket or sweatshirt for cool mornings and evenings. Store it in the park’s lockers.

What are the best days to visit?

If you would like to plan to visit when attendance is the lightest, your best bets are spring weekends, summer weekdays and early weekends during Fright Fest.

Is there a place where I can leave my pets?

Daily kennel facilities are a free service provided to our Guests. Park-a-Pet is located in the parking lot area, just past Toll Plaza. Pets are not allowed inside the park with the exception of service animals. Pets cannot be kept overnight, and must have current vaccinations and registration tags.

Online Purchases

Why did I receive a special online offer via email, but my friend didn’t?

Like many companies, Enchanted Parks occasionally offers discounts to select recipients in an effort to test different marketing offers before rolling out programs to the general public. Unfortunately, system limitations and testing methodologies limit the number of people we can include in our beta tests so we are unable to add participants.

Why can’t I view the online store?

If you experience issues while using the website, start by closing your browser and reopening it. If the problem persists, try accessing the site with a different browser or on a different device. You can also restart your computer to ensure everything is running smoothly. If none of these steps resolve the issue, please contact our support team at (407) 261-4290 for further assistance.

What is the refund policy?

Tickets, season passes and all vouchers purchased on this site are

non-refundable. Please be sure you have selected the correct park, the correct tickets and the correct number of tickets before completing your purchase.

Six Flags St. Louis does not offer cancellations, refunds, rain checks or exchanges. Because Six Flags St. Louis occasionally offers extra discounts or purchase incentives, pricing on mid-americaparks.com is available as is only at the time the order is placed. Pricing adjustments will not be made for previous orders based on past or future promotions or sale prices.

What if I made a mistake when ordering items from this site?

Please note:

Before you make your final purchase, carefully review your selections. We do not offer refunds for any tickets purchased online or at the gate.

The ecommerce call center staff cannot process a refund under any circumstances.

Our tickets are non-transferable. A ticket purchased for a specific Enchanted Parks branded park is only accepted at that theme park or water park location.

Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.

What if I lose my Print-N-Go Ticket(s)?

If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply.

You will need to bring the following:

The credit card used to purchase these tickets.

Photo ID.

Your email receipt or your order confirmation number.

If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets, but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

What if I cannot print my ticket(s)?

You no longer need to print your tickets or season pass vouchers if you have a mobile phone that can properly display the product and barcode. Simply pull up your tickets or Season Pass voucher and scan it upon entry. A replacement fee may apply. To avoid losing your ticket, add your ticket to the Enchanted Parks mobile app.

How do I get my season passholder coupon book?

View your e-coupons here

How can I purchase more than 10 Season Passes?

To order more than 10 Season Passes, multiple orders will need to be placed.

How can I look up my receipt or reprint my Print-N-Go order?

To look up your receipt, return to the e-commerce store where you purchased your tickets. Select “Order Lookup” from the menu. Enter your email address and phone number.

How can I call Customer Support?

We provide 24×7 technical support for our online store at (407) 261-4290. Our eCommerce technical support team can ONLY help you complete a purchase and CANNOT provide ANY assistance with Memberships, refunds, events or park merchandise (if you ask them to help with anything other than online purchases they will ask you to contact the park directly).

If you need assistance with anything else, please visit our Contact Us page.

Do tickets have an expiration date?

Date specific tickets are valid only on the specific dates shown. Tickets and season passes without specific dates are valid during the current operating season.

Can I pick up my order at the park?

A “will call” option is not available at this time. However, for Print-N-Go tickets only, if you are unable to print your tickets, please go to the Guest Relations Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following:

The credit card used to purchase these tickets.

Photo ID

Your email receipt or your order confirmation number.

If you do not have your receipt or an order confirmation number, Guest Relations staff will still be able to look up your order and print your tickets, but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.

Welcome to the Enchanted Parks family! Learn more about what this transition means for our guests.